Responsible gaming
Gambling should stay entertainment. The tools below are one click away from your account, override every promotion, and cannot be reversed inside their cooling-off period.
The five tools every account ships with
-
Deposit limits
Daily, weekly, monthly. Set a cap and the casino blocks any deposit that would exceed it. Increases require a 24-hour cooling window before they take effect; decreases are instant.
-
Loss limits
Cap the maximum net loss across any rolling 24-hour, 7-day or 30-day window. When the limit is hit, all further wagers are blocked until the window resets.
-
Session-time alerts
An on-screen reminder every 30, 60 or 90 minutes shows time spent and net result. Hard session caps are available too — at the limit, the lobby logs you out.
-
Cooling-off
Lock the account for 24 hours, 7 days or 30 days with one click. During the period the account cannot deposit, wager or change limits. Withdrawals stay open.
-
Self-exclusion
Permanent (or 1, 3, 6, 12-month) lockout. Once activated, the casino refuses re-registration from the same email, payment method or device fingerprint. The block cannot be lifted before the chosen period ends, no exceptions.
When gambling stops being fun
If any of the following sounds familiar — chasing losses, hiding play from people close to you, gambling with money meant for rent or food, lying about how much you spent, feeling on edge when not playing — please stop and reach out. The contacts below are free, anonymous and not affiliated with any casino.
Independent help organisations
- GamCare — UK helpline 0808 8020 133, free 24/7
- BeGambleAware — UK education and treatment funding
- Gamblers Anonymous — peer-support meetings worldwide
- NCPG — US National Council on Problem Gambling, helpline 1-800-GAMBLER
- Gambling Therapy — global multilingual support
Frequently asked questions
Will self-exclusion affect my balance?
No. Self-exclusion blocks deposits and wagering, never withdrawals. Whatever balance you have when you self-exclude is paid out on the same withdrawal SLAs as any other request.
Can I lower a deposit limit instantly?
Yes. Lowering or removing limits applies immediately. Raising a limit always carries a 24-hour cooling window — by design.
Does setting limits affect VIP tier?
No. Tiers are sticky on lifetime wagering — limits, cooling-off and breaks never demote you. The account stays where it earned to be.
18+ only. The casino reserves the right to refuse service or self-exclude any account that shows signs of harm, even without a player request. Where local law restricts online gambling, account creation from that jurisdiction is blocked at sign-up.